Have questions about the app?
Before you email us, most questions are already answered in the FAQ located below.
Note: If your app stopped working, the easiest fix is to delete the app and make sure that you
download the latest version of 5-0 Radio Pro. Please do not email us to add a location or feed or if your location is no longer available. This email address is for
app support only and not for individual feeds. Most app problems can be fixed by just rebooting your device or reinstalling the app, so please do so before emailing us.
FAQ
How to restore purchases to remove ads:
First, make sure that you downloaded the correct app by
tapping this link on your device to install 5-0 Radio Pro Police Scanner. When the subscription page comes up, press the X button on the top-left to skip past it. If you still see ads when running this app, listen any feed, then press the top-right "+" button, then tap "Remove Ads", and then tap "Restore Purchases".
Can you add this location to your app?
We are adding new locations on a daily basis. We hope to cover most areas within a few months, but need your support to do so. So please leave us a good review and tell your friends about the app. The more users we have, the more locations we can afford to add.
Why is this location not working or available in your app?
Our large network of feeds are provided by volunteers with a radio scanner and a server. Since a feed's availability are based on the work of volunteers, it is often out of our hands when a feed goes offline. If you have a police scanner (costs $100-300 USD) and a computer with internet access, you can volunteer to stream the feed online for everyone to hear.
Are there instructions on how to use 5-0 Radio?
Yes.
Go here to see detailed step-by-step instructions on how to best use the app.
How do you turn off the app?
There are two ways. The first and easiest way is to just press the Blue Square button when you are listening to a feed. This will stop the feed.
The second way is to close the app fully by swiping up from the bottom and pausing in the middle of screen. Then swipe up on the app preview to close it.
How do I prolong the battery life when using the app?
The display is what uses up the most batteries. Either lower the brightness, or press the power button and turn off the screen.
How comes it says "No Volume Available"?
First, check that your iPhone is not set on vibrate. Also check that it is not connected to other audio devices. Then, turn off and on your device.
How do I record feeds / Use the Sleep Timer / Alarm / Siren ?
Tap on "More", then tap on white buttons on the bottom-right corner.
How do I delete recordings?
In your list of recordings, swipe your finger across the recording you want to delete. A red "Delete" button should appear. Tap it.
When I listen in background mode, only text shows
Go to settings, then Safari. Where it says Plug-ins, make sure that it is turned on.
How do I prevent my keyboard from autocorrecting "50" to "5-0"?
Here's the fix: Go to Settings -> General -> Keyboard -> Turn off Predictive. Now, when you type "50", press the X button next to the "5-0" suggestion bubble that shows up. If you do this about three times, your device will learn to not autocorrect "50" to "5-0" anymore.
How do I listen to feeds on my computer?
When you are listening to the feed, on the top-right is the action button. Tap that, then tap on the "Share This Feed By Email". Then email yourself the URL. Then open iTunes and press Ctrl+U (or Cmd+U for Macs). Now paste the URL from your email.